Improve your IT Service Quality
How can the quality and resilience of IT Services be continuously improved?
IT Services Optimization
Athletes cannot increase their performance indefinitely, but they can optimize their capacities. This applies in a similar way to enterprise IT and the IT Services implemented within it.
Requirements for security and availability of IT Services are demanding. After all, these services are the basis for business success. Continuous monitoring is therefore extremely important. However, adjustments to IT Services and the underlying infrastructure – driven by new business needs, internal quality guidelines and external compliance regulations – are potential risks.
To ensure the quality and resilience of running IT Services are not compromised, each change requires precise knowledge of the relations in enterprise IT as well as good planning and execution of the transformation.
The benefits of our collaboration to improve your IT Services
Based on your current IT topology and the existing relationships between your applications, we analyze the IT Services for technology dependencies and utilization.
From these analyses, we develop proposals and implementation plans regarding the continued operation, migration or phasing out of IT Services.
Our goals are to increase efficiency, reduce complexity, and quickly implement new requirements.
This includes an assessment of implementation efforts, integration into the existing IT infrastructure, and the necessary IT capacity expansions – whether internally or in clouds, hosting, SaaS…
For continuous measurement of changes, we define SLAs together with milestones for achieving the results of the measures.
IT Service changes typically consist of several steps and require 1-6 months. To this end, we establish automated procedures for the continuous monitoring of the IT environment and define key figures for monitoring with you.
Our Methodology – Your Success
How a holistic view of IT Services and excellent experience lead to success.
