Grow your IT Wisdom for solid Business Decisions

Knowledge based IT Services Management

Make IT decisions for successful growth.

IT Services as your enabler for success

Knowledge based IT Services Management

Make IT decisions for successful growth.

Services

Your company must rely on a performant and flexible IT. The main goal is to keep existing IT services always available and implement new business ideas quickly and efficiently. Often, these new applications use state-of-the-art technologies that are usually not yet established in the existing IT. In addition, there are legal and operational requirements regarding documentation and compliance in your industry.

KnowledgeRiver supports you in optimizing your IT services by providing transparency of the use and utilization of available capacities across the entire enterprise IT. With this knowledge, you can target your investments and optimize operations.

Live your IT Strategy

How do you continuously adapt your IT services to business requirements and technologies?

Optimize your IT Investments

How do you decide on IT investments to successfully increase your business success?

Understand your IT Costs

How do you evaluate your IT costs in terms of supporting business operations?

Increase your IT Services Quality

Can you automatically detect and eliminate existing weak points in your IT usage?

Data Control Platform

How do you measure the performance of your enterprise IT and document changes dynamically?

Live your IT Strategy

Example

A real estate asset management company wants to offer virtual tour of buildings.

Our Service

We evaluate with you the necessary IT capacities, technologies and costs (including operation) for a cost/benefit analysis.

We are happy to accompany the project during its realization.

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Optimize your IT Investments

Example

Sales representatives regularly report critical application issues.

Our Service

We analyze your IT services, identify dependencies on infrastructure and application layers. Based on this, we create optimization concepts with concrete instructions for action.

If required, we provide support during implementation.

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Understand your IT Costs

Example

As part of a cloud strategy a company needs assistance to decide which IT services can be optimized through cloud usage.

Our Service

With our methodology we continuously collect your IT services data regarding IT usage, compliance/legal requirements (for applications & data).
Based on your requirements and IT service options we develop migration concepts for the IT services.

Upon request, we assist with the migration. If required, we support the implementation.

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Increase your IT Services Quality

Example

Due to a company takeover, IT systems have to be consolidated and new users have to be integrated.

Our Service

With the IT services information we collect, we can directly estimate how many users can be integrated or which enhancements are necessary.

On request, we support you in implementing the necessary adjustments and check the results.

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Control your IT Usage

Example

Which technologies and capacities are needed for the implementation of a virtual sales tool?

Our service

Based on the information collected by our Data Control Platform, we jointly develop a target structure, taking into account performance, efficiency and operating expenses. For this purpose we evaluate service offerings as well as technologies.
We are happy to accompany the project during its realization.

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