Stronger together
How a holistic view of IT services and excellent experience lead to success.
Our Methodology
We analyze existing and future IT Services after capturing the current IT topology. Our methodology captures and visualizes data, aligns against best practices, and creates concrete recommendations with implementation scenarios.
After deciding on the method of implementation, we continuously monitor changes in enterprise IT and develop alternative options if necessary.
Planned IT investments are evaluated alongside the results of cost analysis. Together, we define quality criteria, capture requirements, identify responsibilities and consider internal and regulatory guidelines.
To automate monitoring and estimate changes in advance, we implement our Knowledge Platform DC360Ocean as an analysis and documentation tool. Existing data sources are integrated to establish a comprehensive Data Lake.
Implementation of a central Knowledge Platform for IT Services with overviews regarding:
IT Infrastructure
- Existing topology
- Technical dependencies
- Responsibilities
IT Operations
- Utilization data
- Interoperability of hardware and software components
- Processes such as backup or archiving
IT Costs
- Expenditures per IT Service
- Charges from external providers
- Compliance with internal and external guidelines
