Wisdom-based IT Service Management
IT Services as your Key to Success
Our Services Concept
Companies must be able to rely on a powerful and flexible IT. The primary goal is to keep existing IT Services continuously available and to implement new business ideas quickly and efficiently.
The concept of KnowledgeRiver includes providing consulting support to companies based on facts.
We take a holistic view of IT and IT Service Management, working as a team with our clients to increase the business value through enterprise IT. Our main objective is to make the complexity of IT Services manageable.
Data on IT topology, configuration, usage and organization are systematically collected and made available in an information pool. This is used to automatically generate documentation and analysis reports, whereby customer and industry-specific compliance requirements – also in terms of IT security – are taken into account.
Based on this foundation, our expert team collaborates to create robust decision templates for IT strategy and investment planning. Transformation projects can be efficiently planned and implemented with minimal resource consumption.
As a result, IT-based business processes are optimized, IT operations are transparently managed, regulatory requirements are met and costs are reduced.
We are convinced that only the interaction between people and tools guarantees successful growth.