Keep IT Infrastructure up-to-date
Service Number: SV127
Your Benefits
- Keep a ‘supported configuration’.
- Figure out dependencies when upgrading specific component of your environment.
Prerequisites
- Automated data collection with DC360Octopus in place > learn more.
- Management system DC360Manatee in place > learn more.
Characteristics
- Simulation includes especially cross-resource configurations checks.
- Fully automated target-actual comparison.
Actual: collected HW / SW configuration data, log data and monitoring / performance data
Target: documentations – like handbooks, configuration and best practices guidelines, white papers, release notes, interoperability specifications, … –, and expert experience - Cross-vendor & vendor-independent (second opinion).
- Service on-demand (pay what is used).
- Include entire environment or just parts of it, e.g. by system/resource, by resource class or by IT Service.
Deliverables
- Detailed report which lists all necessary upgrades and the order to perform them.
- Report is discussed personally which includes therefore a basic skill transfer.
- If desired, generation of change implementation plan.
